In Akece, you can organize your contacts into custom groups called segments. This feature allows you to filter contacts based on advanced criteria, save those filters, and quickly access them whenever needed.
Your saved segments appear in the secondary sidebar under the Segments section, making it easy to manage specific contact lists.
How to create a contact segment
Step 1: Go to the Contacts section
Click Contacts in the main sidebar, then click the Filter button at the top of the screen.
Step 2: Apply filter criteria
A filter modal will appear. Choose the field, operator (is, is not, contains, does not contain), and value. You can combine multiple filters to narrow down the results even further.
Example:
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Field: Email
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Operator: Contains
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Value:
@domain.com
Once your filters are set, click Apply filter.
Step 3: Save the segment
After applying the filter, you'll see a Save filter button at the top of the page. Click it to open the confirmation modal.
Give your segment a name and click Save filter.
That’s it! The segment will now appear in the sidebar for easy access.
How to view a saved segment
Saved segments are listed in the left sidebar under the Segments section. Just click a segment name to view the contacts it includes.
How to delete a segment
To delete a saved segment:
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Click the segment name in the sidebar to open it.
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At the top of the page, click Delete filter.
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Confirm the deletion when prompted.
Use cases for contact segments
Segments are great for:
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Creating contact lists for campaigns
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Tracking customers from the same plan or profile
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Identifying contacts with shared attributes (such as location, label, or status)
If you need help using or organizing segments, feel free to reach out to us:
📩 [email protected] | 📱 @akece.ai