Akece uses cookies to provide a smooth and personalized experience — both in the live chat widget and in the agent dashboard. Below is a list of the cookies we use and their purposes.
Live Chat Widget
ak_conversation
Used to maintain the continuity of a conversation when a visitor navigates between pages or returns to the site later.
ak_user_{identifier}
Stores information about the identified user via the SDK’s setUser method. This allows Akece to recognize returning visitors.
Akece Agent Dashboard
_akece_session
Used to keep the session active for users logged into the Akece dashboard.
ak_d_session_info
Stores session data for the agent currently logged in.
These cookies are essential to ensure a secure and consistent user experience. None of them are used for advertising or tracking purposes.
If you have any questions about how we use cookies, feel free to reach out to our support team:
📩 [email protected] | 📱 @akece.ai